Privacy Policy

A Hus i Picovalues the privacy of its users and is committed to protecting the personal data collected through the website. This policy explains how we collect, use and protect your information.

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1. Responsible for Data Processing

The data controller is:

  • Entity:Houses in Pico (Hugo Medeiros property)
  • Address:Camino do Poço Diogo Vieira, Prainha de Baixo, São Roque do Pico, Azores.
  • Contact Email:housesinpico@gmail.com

2. Data Collected and Purpose

We collect personal data only when necessary for the following purposes:

  • Booking Management:Name, email, telephone, address, identification number (CC/passport) and NIF (for billing and mandatory communication to SEF - Foreigners and Borders Service).
  • Contact and Customer Support:Name and email collected through the contact form or online chat to answer questions.
  • Complementary Services:Data necessary for the reservation of vehicles (Rent-a-Car Oasis) or tourist activities, when requested by the client.

3. Legal Basis for Processing

The processing of your data is based on:

  1. Contract Execution:To process your accommodation reservation.
  2. Compliance with Legal Obligation:Communication of foreign guests to the authorities and issuance of invoices.
  3. Consent:To send newsletters or marketing communications (if you have chosen to receive them).

4. Data Sharing

Houses in Pico does not sell your data to third parties. However, your data may be shared with:

  • Authorities:SEF and Tax Authority, by legal obligation.
  • Service Partners:Rent-a-car companies or activity operators, only if you request the appointment of these services through us.
  • Subprocessors:Booking management and website hosting platforms that guarantee the technical security of data.

5. Data Retention

  • Billing data is kept for a period of 10 years(legal obligation).
  • Contact data for informational purposes are kept until the user requests its deletion or withdraws consent.

6. Rights of the Data Subject

According to the GDPR, the user has the right to:

  • Accessto your personal data that we hold.
  • Rectifyincorrect or incomplete data.
  • Request erasure(“right to be forgotten”) of your data, provided that it does not conflict with legal retention obligations.
  • Limit or opposeto the processing of data.
  • Portabilityof the data to another entity.

To exercise these rights, contact us by email: housesinpico@gmail.com.
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7. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss or destruction. Our website uses security protocols (SSL) to ensure that data transmission is encrypted.
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8. Cookies

Our website uses cookies to improve the browsing experience and analyze traffic anonymously. You can configure your browser to refuse cookies, although this may affect some features of the site.
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9. Changes to Privacy Policy

Houses in Pico reserves the right to update this policy at any time. We recommend regular consultation of this page.

Last update:December 19, 2024

Note:It is recommended to place a visible link in the footer of the website with the title “Privacy Policy” pointing to this text.

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